Perkins FAQ.

What is cost of a service.
£70 + VAT + delivery (individuals who are registered blind are exempt vat on submission of a vat exemption form)

What is the cost of a repair.
We offer a free estimate of repair service, Once the machine has been inspected an engineer with contact you with the cost of repair for work to be authorised.

How long does a repair / service take.
We aim to complete jobs within 2 weeks. If parts need to be ordered then we offer a loan service pending availability.

Postage.

Postal Address: RNC Enterprises LTD
C/O Royal National College for the Blind
Venns Lane
Hereford
HR1 1DT

Can I send my brailler via articles for the blind.
Yes. If you would like further information please open a support ticket and we will send you all information and label.
https://helpdesk.rncb.ac.uk/helpdesk/

Can we arrange collection and delivery.
Yes. If you would like further information please open a support ticket and we will send you all information.
https://helpdesk.rncb.ac.uk/helpdesk/

Payment Options.

RNCE credit account (30 day invoice) open a ticket at https://helpdesk.rncb.ac.uk/helpdesk/ and select Business Credit Account Request from the help topics.
Direct Telephone Payment (debit or credit card)
Cheque

Do we sell spare parts.
Yes

Can we delay the delivery back to customer.

We are quite happy to hold equipment back until the customer is available to take delivery (example: school holidays or individuals circumstances)